Visitor Services Associate

Location:

Fulton, MO

Department:

Part-time staff

Listing Date:

2022-07-25

Position:

Visitor Services Associate

Job Type:

Part-Time

Education Level:

Some High School Coursework

Experience Level:

Student (High School)

Overview

America’s National Churchill Museum at Westminster College seeks friendly individuals to provide customer service and security as Visitor Services Associates.

Do you enjoy interacting with many different types of people? Do you like to inspire others about history? If so, this may be the perfect job for you. This position creates a welcoming environment for our Museum guests, generating retail sales and enhancing the visitor experience. This position requires accurate cash handling, friendly customer service, an attentiveness for keeping the Museum secure, and a knowledge of or excitement for history.

The hours for the Visitor Services Associate job range from 8:30 am – 5:00 pm and the Museum is open every day except New Years, Thanksgiving, and Christmas. Because of this, we ask that applicants are willing and available to work some weekends each month.

Responsibilities

Daily tasks

Greet customers and answer questions
Operate the cash register to sell admission tickets and store merchandise
Answer the front desk phone and take messages
Open and close the Museum, including exhibits and cash register
Conduct security checks around the Museum and report any issues to the Manager of Guest Services
Maintain the Museum and shop throughout the day with light cleaning and restocking
Maintain good communication with all Museum staff, especially the Manager of Guest Services

Other tasks

Assist with lifting and moving supplies and items when needed
Serve as a gallery security attendant
Help set up, take down, and staff special events
There is an opportunity for applicants to become tour docents as well if interested

Skill Requirements

Ability to communicate effectively with a wide constituency, whether in person, over the phone, or electronically.
Sincere dedication to quality customer service and security.
Ability to handle sensitive and/or confidential information.
Willingness to learn relevant historical information.
Problem solving.
Attention to detail.

Compensation

$12/hour. Eligible Westminster College students can also be employed through the work study or campus employment programs.

Other

Education and Experience

Must be at least 16 years old. Previous experience in customer service and/or knowledge of 20th century Western history is preferred but not required.

Schedule (view Westminster College academic calendar)

During Westminster College spring and fall semesters: The same schedule is made for each weekday so we can work around class schedules. Therefore, hours per week depend on the availability of both the applicant and other workers and will be determined around the start of the semester.
During Westminster College summer and winter breaks: 7-8 hour shifts (8:30/9:30 am – 5:00 pm) with 1 hour lunch break. Half-day shifts may also be available.
Holidays, except Thanksgiving, Christmas Day, and New Year’s Day
Weekend availability
Occasional evening availability for special events

Apply

Westminster College students eligible for work study/campus employment: please apply through this listing or the Campus Employment tab on MyWC following the instructions on the Office of Financial Aid's webpage. To check if you are eligible for work study or campus employment, check the Campus Employment tab or contact Financial Aid.

Part-time Opportunities: If you are not affiliated with Westminster College or are not eligible for work study/campus employment and would like to work with America's National Churchill Museum please contact us with a resume via email at museum@churchillmemorial.org.

Westminster College/America's National Churchill Museum encourages and gives full consideration to all applicants for admission, financial aid, and employment. The College is committed to creating a diverse environment and is proud to be an equal opportunity employer. The College does not discriminate in access to, treatment of, or employment in, its programs and activities on the basis of race, color, age, religion, sex, gender, sexual orientation, gender identity or expression, national or ethnic origin, citizenship, veteran status, marital status, disability, or genetic information.

Inquiries about compliance with this prohibition should be directed to:
Associate Vice President & Chief HR Officer/Title IX Coordinator
501 Westminster Ave, Washington West, 2nd floor
Fulton, MO 65251
HR@Westminster-mo.edu
573-592-5226